Frequently Asked Questions
We've compiled the most frequently asked questions to serve you better. Don't hesitate to contact us for any other questions.
Yes, at Astra Lift, our repairs and spare parts are covered under warranty.
We provide workmanship warranty for our repair services. Additionally, the warranty periods specified by current laws and regulations apply to the parts used.
Any issues that arise within the warranty period are resolved quickly and free of charge.
Please contact us for more information!
We provide workmanship warranty for our repair services. Additionally, the warranty periods specified by current laws and regulations apply to the parts used.
Any issues that arise within the warranty period are resolved quickly and free of charge.
Please contact us for more information!
Yes, we have Service Qualification Certificate.
This certificate demonstrates that our services comply with quality standards and that we fulfill requirements related to work safety.
Additionally, we prioritize customer satisfaction by working in accordance with national and international standards.
If you would like detailed information about our certificates or would like to review them, we would be happy to assist you.
This certificate demonstrates that our services comply with quality standards and that we fulfill requirements related to work safety.
Additionally, we prioritize customer satisfaction by working in accordance with national and international standards.
If you would like detailed information about our certificates or would like to review them, we would be happy to assist you.
Thanks to our extensive spare parts inventory and international supply network, we do not experience any problems with spare parts supply.
While commonly needed parts are always available in our stock, we also expedite import processes for parts required in special cases to meet customer needs in the shortest possible time.
Additionally, we minimize downtime in maintenance and repair operations by providing original and compatible spare parts for global brands' products.
Please contact us for detailed information about the parts you need!
While commonly needed parts are always available in our stock, we also expedite import processes for parts required in special cases to meet customer needs in the shortest possible time.
Additionally, we minimize downtime in maintenance and repair operations by providing original and compatible spare parts for global brands' products.
Please contact us for detailed information about the parts you need!
Our priority is always to provide safety, quality, and long-lasting solutions.
Therefore, we only use high-quality original parts that comply with manufacturer standards.
Each part to be used is approved after consultation with our customers.
For detailed information about finding the most suitable solution for you, please contact us!
Therefore, we only use high-quality original parts that comply with manufacturer standards.
Each part to be used is approved after consultation with our customers.
For detailed information about finding the most suitable solution for you, please contact us!
In emergency situations such as being stuck in an elevator, you can quickly reach us through our 24/7 call center.
📞 Call Center: 0 850 309 81 20
Our teams are ready to resolve your situation as quickly as possible.
Additionally, with our elevator rescue procedures and technical support, your safety is our priority.
Don't hesitate to call us in emergency situations!
📞 Call Center: 0 850 309 81 20
Our teams are ready to resolve your situation as quickly as possible.
Additionally, with our elevator rescue procedures and technical support, your safety is our priority.
Don't hesitate to call us in emergency situations!
📌 Experience and Trust:
We provide service with a team having over 20 years of industry experience. With our expert engineers and trained technicians, we always offer reliable solutions.
📌 Quality Service:
We provide original spare parts and technical consultancy support suitable for world brands' products. Our service quality complies with both local and international standards.
📌 Quick Solutions:
Thanks to our extensive spare parts inventory and ability to expedite import processes, we minimize fault and maintenance processes.
📌 Customer-Focused Approach:
While offering the most suitable solutions for your needs, we share every step with you through transparent communication. We see your satisfaction as our priority.
📌 24/7 Support:
We are by your side with our 24/7 call center in emergencies. Your problems are solved quickly, you are never left alone.
We provide service with a team having over 20 years of industry experience. With our expert engineers and trained technicians, we always offer reliable solutions.
📌 Quality Service:
We provide original spare parts and technical consultancy support suitable for world brands' products. Our service quality complies with both local and international standards.
📌 Quick Solutions:
Thanks to our extensive spare parts inventory and ability to expedite import processes, we minimize fault and maintenance processes.
📌 Customer-Focused Approach:
While offering the most suitable solutions for your needs, we share every step with you through transparent communication. We see your satisfaction as our priority.
📌 24/7 Support:
We are by your side with our 24/7 call center in emergencies. Your problems are solved quickly, you are never left alone.